Emergency DME Replacement: Southern California Wildfire Response
Download STAT Order Form Here:
Expedited Equipment Replacement During Public Health Emergency
The U.S. Department of Health and Human Services has declared a Public Health Emergency for California due to the ongoing wildfires. This enables expedited replacement of lost or inaccessible medical equipment for affected patients.
What This Means for Your Patients
- Normal Medicare replacement restrictions are temporarily waived for equipment lost or damaged by the PHE
- Equipment can be delivered to temporary addresses
- Expedited processing for emergency replacements
- No need to wait for the standard 5-year replacement period
- Coverage applies to equipment lost or inaccessible due to fires
How We’re Helping
Our team is ready to facilitate rapid equipment replacement for affected patients. We’re supporting healthcare providers across Southern California with:
- Streamlined replacement process
- Emergency/STAT processing for critical equipment
- Flexible delivery options for displaced patients
- Direct coordination with prescribing physicians
- Coverage verification and documentation support
Quick Start Process
- Contact our emergency response team
- Phone: 800-977-3002
- Fax: 800-438-2048
- Mark all communications “LA FIRE REPLACEMENT”
- Provide basic information:
- Patient demographics
- Equipment needed
- Diagnosis
- Prescriber information
- Delivery location (including temporary addresses)
- Indicate if STAT replacement is needed (especially for respiratory equipment)
- Our team will:
- Coordinate with prescribers for required documentation
- Verify coverage under emergency provisions
- Arrange delivery to the patient’s location
- Handle all Medicare emergency authorization requirements
Service Area Coverage
We’re supporting patients affected by the Palisades, Eaton, and Hurst fires and other impacted areas across Southern California. Whether your patients are in their homes or temporarily relocated, we can help.
Contact Us Now
Don’t delay the replacement of critical medical equipment. Our team is standing by to help.
Emergency Response Line: 800-977-3002
Fax Line: 800-438-2048
Additional Resources & Links:
U.S. Department of Health and Human Services announcement regarding the Public Health Emergency.
This Public Health Emergency declaration is retroactive to January 7, 2025. We’re here to help you navigate these emergency provisions and ensure your patients receive the necessary equipment.
